How to reimage an Endura NSM5300 using the included bootable USB Flash Drive.

NOTICE

POTENTIAL FOR DATA LOSS.
The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure, please contact Product Support Services prior to attempting the procedure below.

Issue

Need to reimage an Endura NSM5300 using the included bootable USB Flash Drive.

Product Line

Pelco Video Management

Environment

NSM5300

Dell Hardware

Cause

Need to reimage an Endura NSM5300 using the included bootable USB Flash Drive.

Resolution

Here are the steps to follow to reimage an NSM5300 using the included USB flash drive:

 

1) Power off the NSM5300

 

2) Insert the included USB Flash Drive into the front of the NSM5300 as shown below

 

 

 

3) Press and release the power button on the left hand side of the unit

 

 

4) When you see the menu below, press the "F11" key to enter the boot manager as shown below

 

 

5) You will see the message below that you are "Entering Boot Manager"

 

 

6) Use the arrow keys to move the selected option down to "One-shot BIOS Boot Menu" and press "Enter"

 

 

7) Arrow down the list until you find "Disk connected to front USB 2: FLASH DRIVE" and press Enter to select it

 

 

8) The unit will now boot to the front Flash Drive

 

 

9) You should now see the about box from Symantec Ghost, and then go ahead and click on "OK" as shown below

 

 

11) Select "Local", then select "Disk", then select "From Image" as shown below

 

 

12) You should see the NSM image file selected as shown below, so go ahead and select "Open"

 

 

13) You now need to select the drive with a size of 4 GB (3874 MB as shown in the image below)

 

 

14) On the screen below, just click on "OK" to continue

 

 

15) Now you can click on "YES" to proceed with disk restore as shown below

 

 

16) The ghost process has now begun and the image time will vary, so just wait until it finishes

 

 

17) Once the clone process has completed, click on "Reset Computer" as shown below and remove the USB flash drive

 

 

18) On first boot, the NSM5300 will run through a process of setting the filetype on its files.  Just wait until this is complete.

 

 

19) When this is done, you should now see a login prompt and the unit is now operational and you can detect it on the network using Pelco Utilities and configure it