Spectra Enhanced D6220 and D6230 will not auto focus

Issue

Camera will not auto-focus when zoomed in

Product Line

Pelco Cameras

Environment

  • D6220 / D6220L
  • D6230 / D6230L

Cause

The camera optics firmware compensates for the curvature and thickness of the lower dome and must be installed for auto-focus to properly function.
 

Resolution

Install the lower dome.  For (In-Ceiling/Environmental), (Indoor/Environmental/Pendant), and (Stainless Steel/Enivoronmental/Pendant), lower dome installations, refer to the Spectra Enhanced Installation Manual C2279M 2/15 on pages 12-15.