PCT Installation Issue Error:1722, Error:1603, The setup has detected no version of SBO Project Configuration Tool is installed.

NOTICE

POTENTIAL FOR DATA LOSS.
The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure, please contact Product Support Services prior to attempting the procedure below.

Issue

During certain situations, it may be required to remove and re-install PCT to address software conflicts with other software applications. While trying to remove/install PCT you may receive an error preventing you from completing the installation.

Product Line

SmartStruxure Solution

Environment

Client versions (64 Bit Only): Editions: Pro, Home, Enterprise

  • Windows 10
  • Windows 8.1
  • Windows 8
  • Windows 7

      Server versions (64 Bit Only): Editions: Standard, Enterprise

  • Server 2008 R2
  • Server 2012
  • Server 2012 R2

 PCT versions (64 Bit OS Only ): 

  • SBO Project Configuration Tool v 1.0.0.487 - SmartStruxure Solution - Software
  • SBO Project Configuration Tool v 1.0.0.510 - SmartStruxure Solution - Software
  • SBO Project Configuration Tool v 1.1.0.47 - SmartStruxure Solution - Software
  • SBO Project Configuration Tool v 1.1.1.49 - SmartStruxure Solution - Software
  • SBO Project Configuration Tool v 1.1.2.57 - SmartStruxure Solution - Software

Cause

In order to get past a possible installation loop you will need to locate and delete the following Windows registry key:

[HKEY_CLASSES_ROOT\Installer\Products\B2A4F0AEC8BB0E2438706F07E2E2560B]

Resolution

Note: Always make a backup of your registry before making any modifications.

 

1.Run regedit.exe

 

2. Locate/Search:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\B2A4F0AEC8BB0E2438706F07E2E2560B

3.Delete Registry Key entry: B2A4F0AEC8BB0E2438706F07E2E2560B