VxPro: 2.0 fails to install on windows Server 2012/2016

Issue

Installation of VxPro fails on Windows Server 2012 or 2016 when selecting the recording directory.

Product Line

Pelco Video Management

Environment

  • VxPro 2.0
  • Windows Server 2012
  • Windows Server 2016

Cause

Unknown installer issue

Resolution

 

***Update: Issue is now fixed in VxPro installer 2.5 and newer.

 

Work around #1

  • Use an older installer such as 1.0.2.15 or 1.2.0.158.

Work around #2

  • If using default installation settings, you can do a silent install.
    1. Open a Command Prompt
    2. Change the directory to the folder containing the VxPro installer using the CD command.
    3. Run the installer with the -q flag at the end
    4. See image below for further clarification.