How to find the Mongo Password in your VideoXpert System

Issue

Mongo Password

Product Line

Pelco Video Management

Environment

Core v2.1+

Cause

Mongo Password is required for Configuring the Arbiter and Load Balancing Service on the Accessory Server

Resolution

The unique mongo password for any VideoXpert System can be found at the following path: C:\ProgramData\Pelco\Core\db\security in the key.pem file. 

The password is base64 encrypted and is unique to each system unless upgraded from a previous v2.0 VxE installation.