Security Expert EliteSuite Touch Keypad cannot be brought online

Issue

The ELT-KLCS Keypad is offline in the Client and shows ' Keypad 256 error address size' on screen

If you attempt to adjust the Keypad Address in the Client it is not even visible

Product Line

SmartStruxure Solution

Environment

Security Expert ELT-KLCS

Cause

ELT-KLCS Keypads are normally delivered brand new to site with a default Keypad Address of 256 which the SP-C controllers cannot use and the Security Expert Client cannot even recognise to change the address via software

Resolution

The Keypad's address must be manually changed to a value between 1 - 254 using its touch pad

The full document from which this extract was taken can be found here

 

 

Once the Keypad Address has been set to a value between 1- 254 the Keypad should then be visible to the Client and you should be able to bring it online as usual.

The ELT-KLCS Keypad will now display 'Security Expert by Schneider' by default