Blank screens seen in WorkStation, Device Administrator, License Administrator and Software Administrator

Issue

Blank screens seen when starting WorkStation, Device Administrator, License Administrator and Software Administrator

 

 

Product Line

SmartStruxure Solution

Environment

Windows 10

Cause

Graphics Card Driver Issue

In this case there was a "Intel(R) HD Graphics 4600" graphics card (this is the Intel Core i7-4790 CPU built-in graphics card) and there was a dedicated "NVIDIA GeForce GT 630" graphics card which was in the end also the culprit because it was the one with the outdated graphics driver, the Intel one didn't required an update.

Resolution

Update Display Drivers

Fix for Windows 10 Professional Version 1803 below

Start Computer Management

 
 
Go to Display adaptors and update driver 

 

Search online for drivers 

 

Verify with second run after driver update if newest driver is installed