Incorrect scaling of panes and component libraries using high resolution monitors (4K)

Issue

While editing a graphic, the editors components categories and menu options are too small to be used.

This happens when Windows display scaling is not set to 100%.

Product Line

SmartStruxure Solution

Environment

Graphics Editor

High Resolution monitor (4K)

Scaling

Cause

An issue has been identified with how the default scaling used by Windows affects the Graphics Editor in EcoStruxure Building Operation 2.0.

Resolution

Follow the steps below to work around the problem

  1. Update Windows with the latest available updates
  2. Update .NET Framework to latest version (currently 4.7.2) 
  3. Change the compatibility settings of the Graphics Editor as outlined below

 

Open the Graphics Editor application file location

 

Open the properties for the Graphics Editor application

 

Override the DPI scaling