How do I find my Pelco Support ID?

Issue

Customer needs their Support ID to register their product or ultilize their support entitlement to access Advanced Technical Support.

Product Line

Other, Pelco Video Management

Environment

  • Endura
  • Digital Sentry

Cause

Customer needs to find their Support ID.

Resolution

  1. Go to Pelco.com/support and Login to the Service & Support Portal. If you don't have an account, you may also Sign Up from this page.

           

       2. Click on the menu in the top right and select My Account.

         

    3. On the My Account page, your identification will be listed under Support ID.