Upgrade Premise Software to Latest Version

Issue

Need to upgrade Premise V3 software to most current version in order to gain additional functionality. 

Product Line

AccessXpert

Environment

V3 Premise

Cause

It is unclear how to upgrade the Premise V3 software to the most current version of V3.

Resolution

Both the Server and Client Software need to be upgraded in order for additinoal features to work. These can be downloaded at https://www.feenics.com/training/lesson/downloads/.

  1. Upgrade Server - Run the newly downloaded software exe and install directly ontop of the old software

  2. Upgrade Client - First uninstall the old Client software, the run the newly downloaded software.