Software file not found: 7797**.bin when downloading bin on a 7797 ICI

Issue

"Software file not found: 7797**.bin" when downloading bin on a 7797 ICI

Product Line

TAC I/NET

Environment

I/NET site with 7797

Cause

Error Message in software file not found: 7797**.bin when downloading bin on the 7797 ICI

Resolution

The reason the Software Restore command is looking for a 7797**.bin file during the download is due to one of two reasons.

1. The ICI has not been configured in the Edit->Controller->Configuration screen to specify the ICI type.
Example: 12 for BacNet, 15 for Modbus.



2. Copy corresponding bin file under /Support/Bin/ in the installation CD of I/NET to the Data directory. Then the download should be OK now.