Regional settings might differ when TAC Vista server runs as a service.

Issue

Regional settings might differ when TAC Vista server runs as a service.

Product Line

TAC Vista

Environment

TAC Vista Server set to run as a service

Cause

If TAC Vista Server is configured to run as Windows service it might have different regional settings. This is because the TAC Vista server service needs to be configured to use a specific user account (See Lessons Learned Article #3907). One common symptom would be that the date and Time stamp might have another format.

Resolution

To make sure that TAC Vista server is using the correct regional settings:

  1. Log on to the system once using the credential that TAC Vista server is configured to use
  2. Check the regional settings for this account.