Unable to Request License in Vista 5.1 using a Vista 5 license.

Issue

Unable to Request License in Vista 5.1 using a "Vista 5" license.

Product Line

TAC Vista

Environment

Vista 5.1

Cause

Upgrade from Vista 5.0 to 5.1

Resolution

  1. Unlike previous Vista 4 Software, upgrading from 5.0 to 5.1 is not a free upgrade.
  2. You must purchase a Vista 5.1 license or upgrade license.
  3. Also if the site has a maintenance agreement the license will be provided through that agreement.