Issue
Upgrading a Vista license on the licensing website
Environment
Vista 5 Licensing website: Click Here
Cause
In order to upgrade a license on the schneider-electric.flexnetoperations.com website you must first return the license.
Resolution
- When logged into the website, select the license you plan to upgrade under the Manage Licenses option
- Click the Return option.
- Then in Manage Entitlements section Activate the license in the normal method
- When you reach the fulfill counts screen, it will see the older license that can now be upgraded.