In WorkPlace Tech, the user is unable to open any project, or create a new project, receiving the following error: An unknown error occurred in the WP4OpenProject add-on to WorkPlace Tech Tool.

Issue

In WorkPlace Tech, the user is unable to open any project, or create a new project, receiving the following error:

“An unknown error occurred in the WP4OpenProject add-on to WorkPlace Tech Tool. “

Product Line

TAC I/A Series

Environment

WorkPlace Tech

Cause

Automation events is not enable in the tools menu.

Resolution

The procedure differs, depending on which versions of Workplace Tech and Visio are involved. See the following:

WorkPlace Tech 5.7.1 with Visio 2007

  1. Open Workplace Tech
  2. Select  from pull-down menus  Tools / Options /Advanced tab
  3. Check the box for “Enable Automation events”
  4. Click “OK” to apply and close the dialog box.

Workplace Tech 5.7.1 with Visio 2003

  1. Open Workplace Tech
  2. Select from pull-down menus  Tools /Visio Options /Security tab
  3. Check the box for “Enable Automation events”
  4. Click “OK” to apply and close the dialog box.