New device template not created after XIF change, added SNVTs not being added to controllers in NL220.

Issue

  • Having issues adding a SNVT to an existing controller in a NL220 system?
  • Or possibly a new device template is not showing up after the .xif change?

Product Line

TAC Vista

Environment

NL220

Cause

In some cases, when you are uninstalling (or decommissioning) a controller, it get into an unconfigured state, not allowing it to take a download.
 

Resolution

  1. Take the database offnet
    • Use the Tools drop down and Uncheck the "Attached to Network" option.
  2. Do an "uninstall" or decommission the controller
  3. Browse in the Menta file with the new SNVT to the System Plug-in and NL220 should have a new device template for the controller.