Xenta 555/731 resets when an alarm is blocked or unblocked.

Issue

Xenta 555/731 resets when an alarm is blocked or unblocked.

Product Line

TAC I/NET, TAC Vista, Satchwell MicroNet

Environment

  • Xenta 555, 731
  • XBuilder

Cause

If you set an alarm object to email you when the alarm is blocked or unblocked, the Xenta will send the email, and change the alarm state to blocked or unblocked, but then performs a reset.

Resolution

Work around for now is to not check the blocked and unblocked condition to send emails in XBuilder