Issue
When using WorkPlace Tech on a Windows Vista computer, the LON USB adaptor will not configure properly to work with my site.
Environment
- WorkPlace Tech installed on a Windows Vista computer
- LON USB adaptor
Cause
The LON USB adaptor has a communication issue with both Vista and Windows 7. When configuring the LON communications via the automatic option in WorkPlace Tech, this error appears: "Error occurred in SetInterfaceDomain for domain index 0.” After this error, the LON interfaces will no longer function.
Resolution
A temporary work-around is to identify the domain and use the manual configuration option. Echelon NodeUtil, Niagara R2 WorkPlace Pro, or Niagara G3 WorkBench can be used to identify the domain, if needed. If the domain is "0", the "Default Setup" option can be used.