Issue
TCP/IP Network Settings required for an I/NET Seven Installation. If the incorrect network speed is used, communication with the NPR-2000 and the Xenta 527 will fail.
Environment
TCP/IP Network
I/NET Seven
NPR-2000, Xenta 527
Cause
I/NET works on 10 Mb/Second (also known as 10-half). The NPR-2000s and the Xenta 527 will only function on 10-half.
Resolution
I/NET requires Microsoft's TCP/IP protocol. While I/NET Seven can coexist with another vendors networking software, (Novell or Banyan, for example) it will not use any other version of TCP/IP. You can add Microsoft's TCP/IP in the Network options of the Control Panel.
Most modern Ethernet Switch gear should be set to "Auto Negotiate" for 10/100mb speed required by a device, but speed is an important factor for proper communication. I/NET can only run on a 10 Mb/Second network. Old style NetPlus Routers(NPR-2000), Xenta 527 NPR, and Xenta 527 Web require 10 Mb/Second. See TCON 300 (from the Technical Reference Manual included on the I/NET installation CD) for further details.
TCON 300 has all of this information on pages 1-9; 1-33 & 1-34
Because this is not an individual PC configuration, assistance from the building IT staff will likely be required.