Controller communications fail even when the correct default gateway IP address is set (which changes when viewed later!).

Issue

Using the Pocket Terminal 32 utility to set the UNC532 default gateway via the command GW 10.130.10.253 and then set the node configuration using the SDCU.  Communications from the Sigma server to the controller failed.  On checking the default gateway it had changed to 10.130.10.240.

Product Line

Satchwell Sigma

Environment

Sigma (All versions)

SDCU

PocketTerminal32

Cause

Using SDCU to write the controller node configuration wrongly changes the previously set default gateway IP address.

Resolution

Configure the controller first using SDCU and then set the default gateway IP address using Pocket Terminal 32.  Similarly, if any changes are made by SDCU then the default gateway IP address must be re-entered. 

The SDCU utilities is available for download.