Issue
Access Events not displayed at door Access Events tab or in event viewer.
Environment
- CyberStation
- AC1
- AC1 Plus
- ACX57xx
- Access Server, AccessServer
Cause
Access Server system variable not set to a workstation ID or to the ID of the controller.
Resolution
- Edit the controllers AccessServer System Variable.
- Set the value of the AccessServer System Variable to equal the ACCID of the primary access server, the primary access server is the Cyberstation that will receive the access events and will handle remote validation requests if the personnel record is not found in the controller.
- There may be cases where remote validation needs to be disabled (i.e. RAS sites), when this is the case set AccessServer to the ID of the controller.