TGML Graphic Editor: Importing TGML Component Archive asks for installation .msi file

Issue

Double clicking a .tgmlcomponentarchive file should automatically add the Component Archive to the Editor's component libraries.  Sometimes it does not work and instead shows the following windows:

TAC Vista Server
Please wait while Windows configures TAC Vista Server
Gathering required information...

TAC Vista Server
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package 'TAC Vista Server.msi' in the box below.

TAC Vista Server
Error 1706.No valid source could be found for product TAC Vista Server.  The Windows Installer cannot continue.

Product Line

TAC Vista

Environment

TGML Graphics Editor

Cause

There are five libraries that are included by default with every installation of the editor.  They are:

  • TAC Vista Symbols (EN)
  • ISO Symbols
  • DIN Symbols (EN)
  • My Components
  • Basic Controls

If any of these libraries are removed by navigating to C:\Documents and Settings\All Users\Application Data\TAC Graphics Editor\Components and deleting the folder, attempts to add new libraries will fail.

Resolution

  1. Navigate to the Buildings Business Extranet
  2. Go to Products > TAC Vista > Vista Software
  3. Click on the correct version of TAC Vista in the left-hand column.
  4. Choose Downloads
  5. Download the TAC Graphic Editor 1.1.X.
  6. Double click to install
  7. The directories are restored.  Do not delete them.