Controller repeatedly cold starting

Issue

Controller repeatedly cold starting

Product Line

Satchwell Sigma

Environment

V53 Processor Boards, Image 5s

Cause

The controller has been working satisfactorily for a period of several months and then begins to coldstart. Upon coldstarting only part of the pntfle.rec is taken and another coldstart is initiated.

Resolution

  1. Check the controller with pocket terminal that the controller has the correct default gateway address (GW). If no gateway address is required then this should be set to 0.0.0.0. See PIB: 050803_3+Sigma+V53+Processor+Card+_+Initial+Set_up.pdf
  2. Download the latest image release 6a (for UNC632/496/596 and DNN) and switch the image so that it is the active version.