Issue
Attempting to access the infinet service tool using a bluetooth connection gives an "unable to wake up roamIO" error.
The bluetooth device was successfully paired with the laptop and the port has been changed to match this port in the infinet service tool preferences, but the device will not connect with the infinet service tool.
Environment
Infinet Service Tool
Windows XP
Windows Server 2003
Windows Server 2008
Roam IO2
Cause
Unable to establish bluetooth connection with the Infinet Service Tool
Resolution
- Upgrade the infinet service tool version to 1.1
- Use a version of the bluetooth software for the laptop or PDA that allows specific configuration of the comm port in order to assign it to a port that is less than 9.
Note: The 1.1 version of the infinet service tool allows for comm ports greater than 9 (i.e. comm39), but earlier versions would only allow up to comm9.
Some versions of the laptop bluetooth software differ allowing configuration of the bluetooth comm ports to a lower comm number.