Replaced Continuum workstation with new PC and it does not have a parallel port for the security key

Issue

Replaced Continuum workstation with new PC and it does not have a parallel port for the security key

Product Line

Andover Continuum

Environment

  • Sentinel Security Key
  • Continuum Cyberstation
  • Parallel Port
  • USB Port

Cause

New PC does not have a parallel port for the Sentinel Security Key.

Resolution

Call the repair department to swap out the Sentinel parallel port key for a Sentinel USB key.

There is a charge for swapping out the key. Please contact the repair department for information on swapping out the key.

Americas: Email: TACUS.WLCRepair@schneider-electric.com Fax: (978) 975-9435 Phone: (978) 975-9600
 
Asia-Pacific: includes Asia, Australia, New Zealand - tacau.products@buildings.schneider-electric.com