Issue
Forced Door and Door Open Too Long Alarms not Showing up in Controller Summary
Environment
I/NET
Cause
Request to exit device is being activate triggering valid entry rather than a forced door.
Incorrect Message Type Settings
Incorrect Masking Settings
Resolution
Request to exit device is being activate triggering valid entry rather than a forced door.
- Connect to the controller
- Select Edit>Controller>Doors
- Modify the door
- Change the Door Release Switch to "None"
- Test The door
- Re-set the Door Release Switch to correct setting and troubleshoot hardware
Incorrect Message Type Settings
- Connect to the controller
- Select Edit>Controller>Doors
- Modify the door
- Verify that the Message type for Forced Door and DOTL are set to "Alarm"
- Verify the Masking for the Door
- Test The Alarm
Incorrect Masking Settings
- Connect to the controller
- Select Edit>Controller>Resident I/O
- Modify the Reader Point for the door
- Ensure that making is selected and that there is a message priority and an Alarm Priority. (This should match the previously noted settings from the Door editor)
- Test The Alarm