Site Using AC or Enrollment Reader getting Denied Entry Tenant message on all new badges

Issue

Site Using AC or Enrollment Reader getting Denied Entry Tenant message on all new badges

Product Line

TAC I/NET

Environment

I/NET

Cause

Improper AC Reader Configuration.  This was noticed after restoring from a backup to a new machine.

Resolution

  1. Using the Start Menu, Open I/NET Configuration
  2. Modify the Active Profile
  3. Change the AC Reader Type and AC Reader Port to the correct settings for the site
  4. Click Okay
  5. Restart the I/O Server.