Issue
How to set-up a basic user who can only acknowledge alarms.
Environment
Sigma version 4.05
Sigma version 4.05 SEB
Cause
Incorrect configuration will not allow the users to acknowledge alarms.
Resolution
Configure a new "User Group" that will allow only the acknowledging of alarms. Carry out the following:
- Open the System Manager and highlight "User Groups".
- Create a new "User Group" naming it as required, and choose "Standard".
- In the tree structure select the new group, expand it, and select "Account".
- In Access classes - Select Enable and select the access classes required.
- In Alarm Manager Basic - Select "Acknowledge alarms"
- Create additional "Users" as required and associate them with the "User Group".