Receiving error Invalid Handle ID on controller reload

Issue

Reloading controller and receiving "Invalid Handle ID" error

Product Line

Andover Continuum

Environment

  • Continuum Cyberstation
  • BCX 4040
  • B3 controllers
  • CX controllers
  • i2 controllers

Cause

Most common cause is points already in the controller and/or bring controller from a different site/location and trying to reload while controller already has points in it.

Resolution

  1. Reset controller
  2. Reload controller
  3. Backup controller flash memory