I/A Series R2 (Niagara) Unable to Install Vykon Alarm Service (VAS) Client in Windows 2000 Environment

Issue

I/A Series R2 (Niagara) Unable to Install Vykon Alarm Service (VAS) Client in Windows 2000 Environment

Product Line

TAC I/A Series

Environment

I/A Series R2 (Niagara)

Windows 2000

Vykon Alarm Service 3.90

Cause

Windows 2000 installer is not compatible with Vykon Alarm Service 3.90

Resolution

As a work-around:

  1. Unzip VAS 3.90 file
  2. Create a new folder named VAS Client 3.90 under Program Files\Tridium
  3. Copy Overlay folder with all contents to VAS Client 3.90 folder
  4. Right Click Vykon Alarm Service.exe select Send to / Desktop (create Shortcut)
  5. Run by clicking new shortcut created in Step 4