Duplicate serial number error when trying to bring a new infinet controller online.

Issue

Replaced old infinet controller with a second generation infinet controller.  Getting duplicate serial number when I bring try to bring the second controller online..

Product Line

Andover Continuum

Environment

  • i2
  • Continuum
  • SQL

Cause

A misallocation of serial numbers exists between the database.

Resolution

Reload the InfinityController with attached objects, but not attached controllers.