Can not view OGC graphics in Vista workstation, only a white screen is shown

Issue

Can not view OGC graphics in Vista 4.5.0, only a white screen is shown when the graphic is opened.
It is possible to edit the graphic and create new graphics but not view any OGC graphics.

Product Line

TAC Vista

Environment

Vista 4.5.0

Windows 2003 server

Cause

The folder C:\Documents and Settings\user\Local Settings\Temp\TemporaryGraphicsFiles is missing, this is where the cached OGC files should be saved.

Resolution

  1. Create a new Windows user
  2. Log into Windows with that user
  3. Start Vista with that user
  4. The cache folder is created and it is now possible to see graphics again