Issue
When attempting to install the Web Server software directly onto a site PC, an error is indicated and the installation fails. The error message is as follows;
Unknown Error - 0X80042000
Environment
Sigma.
Web Server Installation.
Antivirus Software.
Cause
The Antivirus software sees the installation as a threat and stops it.
Resolution
Disable the Antivirus software while the installation of the Sigma Web server takes place. This may require that the site IT department get involved.