Xenta 700 System Report shows Menta: IO error (Error#:62464)

Issue

Xenta 700 System Report shows "Menta: IO error (Error#:62464)

Product Line

TAC Vista

Environment

Xenta 700, 701, 711, 721, 731

Cause

Some of the causes could be following:

  • Might be configured to use wrong I/O Modules
  • Wrong Neuron ID configured
  • Menta program issues

Resolution

To resolve this error, check the following:

  1. Upgrade Xenta Firmware with Latest Version. (http://extranet.tac.com/Navigate?node=9459)
  2. Ensure correct I/O modules are configured.
  3. Ensure all the controllers and I/O modules are online.