Error when running WorkPlace Tech 4.0 for the first time, Microsoft Visual C++ Runtime Library, Runtime Error!

Issue

When trying to run Workplace Tech 4.0 for the first time, it may not start successfully, and an error message will be displayed:

"Microsoft Visual C++ Runtime Library, Runtime Error!"

Product Line

TAC I/A Series

Environment

Workplace Tech version 4.0

Visio 2002, SR1

Windows XP Professional, Service Packs 1-3

Windows 2000 Professional, Service Pack 4

Cause

The error is typically caused by not initializing Visio 2002 before running WPT 4.0 for the first time.

Resolution

See Technical Bulletin TB04-02, which details the issue and resolution.