Issue
After upgrading to I/NET Seven 2.40 from older versions, the graphic pages that has backdrops opens up showing lines on the page instead of the backdrop.
Environment
- Windows 7
- I/NET Seven version 2.40 and above.
Cause
When these pages were created originally, the user may have put some polygons initially and could not remove them. There was no way to see these at the time and hence was not an issue then. In Windows 7, the graphic editor picks these up and displays them on the screen on the forefront, hence the lines.
Resolution
To resolve this, there are several steps that needs to be followed:
- Open the graphic page and notice that the backdrop is not there and the lines may or may not be seen
-
On the upper right hand corner, Right Click on the page and an editor appears, as the picture shows.
- Left click once to clear out the editor, with the cursor in the place, i.e. upper right hand corner, hit the delete key twice.
- Place the cursor on the bottom left hand corner and hit the delete button once and then save the page. (This clears the lines out)
- Open up the new saved page and it should open up correctly then. If it still fails then repeat steps 1-4.