Receiving 5121 error

Issue

What are the steps to reload a controller

Product Line

Andover Continuum

Environment

CX controllers

BCX controllers

ACX controllers

NCII NC2 CX9680

I2 controllers

B3 controllers

Cause

Point or program not available, receiving 5121 error

Resolution

To reload a controller follow the steps below:

  1. In continuum explorer select Options/Send to controller options and either the middle choice or bottom choice depending how which and how many controllers to be reloaded
  2. The most common and the default is to set to the middle setting to reload only the controller selected.
  3. Now select the controller to reload and right click and select send to controller
  4. The distribution located in the icon tray can be launched from a double-click to watch the progress of the reload.