Issue
When Remote Alarm Manager sends a SMS message via a GSM to a mobile phone, the message is truncated.
Environment
Sigma, Micronet, BAS, RAM
Cause
Message type - Long Message (Descriptive multi line message)
Output interface - GSM to mobile phone.
If an alarm is sent from an output interface e.g Sigma to an output interface e.g SMS mobile phone, the end of the message disappears (truncated).
Resolution
The message sent to the mobile device is too long. A maximum length of 160 characters is permitted - this is a SMS message characteristic.
Consider changing the message type to a Normal message or Short message
or
The Index Title and Point Title are very long, can these be shortened. e.g change Temperatures to Temps.