Issue
ENC is licensed for ASD but gets error "Unlicensed: javax.baja.license.FeatureNotLicensedException: tac_llc:tacasd" when attempting to access the ASD Network property sheet.
Environment
I/A Series G3, ENC-520 with TAC-LLC license installed.
Cause
When displaying the I/A Series G3 Platform details via the Platform Administration screen in the Workbench, the display shows the following for licensing:
Licenses Tridium.license (Tridium 3.6 - never expires) TAC_LLC.license (TAC_LLC 3.6 - never expires) Certificates Tridium.certificate (Tridium - never expires)
This information shows that the Tridium and TAC_LLC licenses have been installed but only the Tridium certificate. The TAC_LLC license will not be recognized unless the TAC_LLC.certificate is also installed (as shown in the following platform details display.
Licenses Tridium.license (Tridium 3.6 - never expires) TAC_LLC.license (TAC_LLC 3.6 - never expires) Certificates Tridium.certificate (Tridium - never expires) TAC_LLC.certificate (TAC_LLC - never expires)
Resolution
There are two ways to resolve this issue.
- If you have previously installed the TAC_LLC.certificate in any other version of the G3 software, you can import that certificate into the version you are currently running.
- Open Workbench and connect to the subject ENC.
- Open the Platform then select License Manager.
- In the License Manager, select [Import] under the certificate section of the window.
- Browse to the "certificates" folder under any other G3 installation folder and locate the TAC_LLC.certificate file. If the file is not found, check the "certificates" folder of another G3 folder.
- Click on the TAC_LLC.certificate file name then click [OK]. The certificate will automatically be copied and installed.
- If public ethernet connectivity is available or the certificate is not found, download the TAC_LLC certificate from The Exchange Download Center. Use Workbench to import the downloaded file.