Controller error log entries are truncated

Issue

At times error logs are truncated from a controller

Product Line

Andover Continuum

Environment

9680

BCX 4040

BCX9640

ACX 57xx

i2

b3

Cause

There is a limited number of records that can be stored in controllers and if there have been a lot of error they will eventually get truncated.

Resolution

Flash memory for the controller error log is divided into 2 sections (A&B)

When section A is filled with errors, section B begins to get filled

Once both sections are filled, section A gets truncated and begins to fill with new records

Once section A is filled, section B gets truncated and so on...

There are approximately 8000-9000 records that can be stored in each section