Runtime error 312 when accessing controllers embedded webpage

Issue

Getting runtime error 312 when in the embedded webpage on both NC2 and BCX.

Product Line

Andover Continuum

Environment

  • Embedded Webpage
  • NC2
  • BCX
  • ACX
  • B4

Cause

Malware present on PC.

Resolution

  1. Run virus scan.
  2. If virus scan software is not successful at eradicating the virus, format and reinstall operating system.