Operation was not performed error when accessing logs in Continuum 1.9


The operation was not performed error pops up when accessing logs or extended log via a group with Continuum 1.9

Product Line

Andover Continuum




Windows XP

Windows Vista

Windows 7

Windows Server 2003

Windows Server 2008


The installation was accomplished according to the instructions in the readme file to rename the original logviewer.exe


Shutdown Cyberstation

Install 1.90 SP1 first

Copy in the AccSQLSP.dat from the hotfix and upgrade the database

Delete all the original logviewer.exe files then copy in the new logviewer.exe from the hotfix. Just renaming the file will not work.

Reboot the PC and restart Continuum and the error should no longer appear.