Issue
When attempting to start the Niagara G3 AX Lon Tunnel Service, the following pop-up error appears:
Could not start the Niagara AX Lon Tunnel service on local computer
Error 1075: The dependency service does not exist or has been marked for deletion
Environment
Windows XP
Niagara G3
Cause
Two possible causes:
- Uninstalling WorkPlace Tech 5.7 and installing WorkPlace Tech 5.8.
- Installing a newer version (3.6.x) of the I/A Series G3 Software.
Resolution
Remove and re-install AX Lon tunnel software.