Issue
Can I/A Series R2 WorkPlace Pro Alarm Console and G3 Alarm Portal operate simultaneously on the same computer?
Environment
I/A Series R2 Alarm Console, I/A Series R2 Alarm Portal
Cause
The computer should not be running a station for either R2 or G3. WP Pro and Workbench (acting as alarm console and alarm portal) does not require the Niagara service.
Resolution
The computer should not be running a station for either R2 or G3. WP Pro and Workbench (acting as alarm console and alarm portal) does not require the Niagara service. Verify the Niagara services (daemons) are stopped and prevented from auto-starting upon a reboot of the computer. Verify the appropriate ports used by the R2 WorkPlace Pro Alarm Console (default port 80) and G3 Alarm Portal (default port 1911) are open for use by the applications.