When starting SIGNAL, the following error message appears: User Build error, Btrieve # 910 INI path error

Issue

New computer hardware was provided for SIGNAL.  The SIGNAL folder from the previous hard drive was copied and pasted to the new computer's hard drive. 

When SIGNAL is started, a pop-up error message appears: 

User Build error, Btrieve # 910  INI path error

Product Line

TAC I/A Series

Environment

SIGNAL all versions

Cause

New computer hardware provided and the original floppy diskettes are not available.

Resolution

The following two things cause this error:

  • Windows User Account must have administrative privileges
  • the \windows folder must have the bti.ini and signal.ini files