Connection objects not working in a Xenta Server

Issue

The connections are not updating objects in the Xenta server

Product Line

TAC Vista

Environment

  • Xenta Server
  • Xenta 511, 527, 701, 711, 721, 731, 913

Cause

In the Xenta server many connection object have been added with the default 10 second update settings.

This causes excessive load on the Xenta server every 10 second cycle.

This excessive load causes connections to be missed.

Resolution

The first step to resolve this issue is to update the Xenta firmware to 5.1.6.

Xenta 511 5.1.6  |  Xenta 527 5.1.6  |  Xenta 700 5.1.6  |  Xenta 913 5.1.6

 

Then edit each connection object and put realistic update values on the connection time.

Picking prime numbers will also assist with the peak load of the connection object