Get Value does not fall within expected range error message when trying to view values from a Vista node in webstation.

Issue

Get "Value does not fall within expected range" error message when trying to view values from a Vista node in webstation.

Product Line

TAC Vista

Environment

  • Vista 5.1.X
  • Webstation 5.1.X
  • Vista in network (master with at least 1 slave)

Cause

This is a COM error caused by a difference in regional settings on the Vista servers. E.g. 100 000.00 may be retrieved as 100,000.00 if other settings are used on another server. This will cause a mismatch.

Resolution

Ensure that the settings for digit grouping and decimal symbol are the same on all Vista servers.

  1. Click on Start\Control Panel\Regional and language options.
  2. Select Customize and check the settings on the Numbers tab.
  3. Compare these settings with the other Vista servers.