Getting error Cannot find distribution platform when attempting to start new I/A Series R2 Enterprise Server software.

Issue

Getting error "Cannot find distribution platform" when attempting to start new I/A Series R2 Enterprise Server software.

Product Line

TAC I/A Series

Environment

I/A Series R2 Enterprise Server and WorkPlace Pro

Cause

The I/A Series R2 Enterprise Server software was installed without selecting the Program Files checkbox within the Select Modules dialog box. The Program Files include the distribution files required by the software.

Resolution

During the installation process, click the check box next to each module required or click Select All to select all modules at once.  At a minimum, the Program Files check box must be selected to install the core Niagara modules.

 Select Modules dialog box

Reference the Installation Instructions provided with the Niagara CD or software zip.