Sigma client cannot be deleted.

Issue

Sigma client cannot be deleted.

Product Line

Satchwell Sigma

Environment

Sigma

Client

Routeset

Server

Cause

In Sigma setup, a client needs to be removed from the list, but Sigma does not allow deletion. 

Resolution

In System Setup > Controller Items > Routesets, ensure that the client that requires deleting is not cross referenced in any routesets.

In System Setup > Clients, ensure that the client is not cross referenced to any Sigma servers.