Issue
Points can be overriden in the field using PSI; have verified the standard 'USER' and 'PASS' login for all Microzones and the LCM; the GCM is able to be downloaded successfully.
Still having trouble with overriding points in a Microzone II via TreeTech. It returns error 'no user found'.
Environment
TreeTech
Network 8000 Microzone II under GCM
Cause
The date in the GCM & any Microzone/PEM controllers must match that in the PC with TreeTech since the password to access the controller is calculated based on dates.
Resolution
The date in the GCM & any Microzone/PEM controllers must match that in the PC with TreeTech since the password to access the controller is calculated based on dates. If TreeTech can't Login, you can't override the MZ2. Check the dates in the PC and all devices match and correct if necessary.